No win, no fee · Australia wide
Trustpilot Review RemovalTrustpilot Review Removal
Need to remove a Trustpilot review? We flag fake, abusive and non-customer reviews to Trustpilot the right way, so your TrustScore reflects the real experience customers have with you.
What you get
- ◆Free profile audit, no obligation
- ◆One specialist on your case throughout
- ◆No removal, no fee — ever
- ◆Complete confidentiality, start to finish
Free audit, written quote, and no charge unless the review comes down.
What we remove
Reviews and content that qualify for removal
No genuine experience
Reviews from people who were never your customers breach Trustpilot's guidelines and can be removed.
Fake and competitor reviews
Reviews written by competitors, ex-staff or paid accounts are a clear conflict of interest.
Abuse and personal details
Harassment, offensive language or named staff members' private details are removable.
Spam and duplicates
Repeat reviews from the same person, or promotional spam, can be taken down.
Why it matters
What a bad review quietly costs you
Most people decide whether to call you before they ever speak to you. A single unfair review sitting at the top of your profile does that deciding for them.
- ◆87% of people won't consider a business rated under 3 stars.
- ◆58% check your profile before they ever walk in the door.
- ◆73% weigh only the reviews written in the last month.
42%
drop in purchase intent from a single bad Google review
59%
of buyers avoid a business after reading three negative reviews
86%
of customers hesitate to buy from businesses with negative reviews
Our process
How the removal works
Send us the link 🔎
Share the Trustpilot review or your business page.
We review it 📜
We take a quick look and tell you honestly if it can come down.
Wait 0–14 days ⏳
We handle everything with Trustpilot for you.
Removed — then you pay ✅
Pay only once the review is gone. No removal, no charge.
Why choose us
Why businesses hand this to Reputation Butler
Specialists, not generalists
Review policy is all we do. We know which wording gets a review pulled and which gets a case closed.
No removal, no fee
You are only invoiced once the content is off your profile. Failed attempts cost you nothing.
Fast, steady progress
An audit within 24 hours and most removals inside 0 to 14 days, with updates at every stage.
Handled quietly
No public replies, no arguments in the open. Your case stays private and so does your name.
Legal and ethical
Every case is argued on the platform's published policies — nothing that could unravel later.
Pricing
What does removal cost?
There is no flat price, because no two profiles are the same. We quote per review after a free audit, so you know the figure before anything starts — and you pay it only if the review comes down.
- · Free audit and written quote, no obligation
- · Priced per review, not per hour
- · Nothing to pay if the review stays up
Where we work
Australia wide
Who we help
Industries we work with
Client results
What our clients say
"They removed three damaging reviews that were completely false. True to their word, we weren't charged a cent until the reviews were taken down."
"A review wrongly blamed our staff for something outside our control. It's gone. Genuinely a game changer for a small business like ours."
"Responsive, honest and knowledgeable. They protected our brand and had the review removed in under four days."
FAQ
Trustpilot Review Removal — your questions answered
Yes, when it breaks Trustpilot's guidelines — for example fake reviews, reviews from non-customers, abuse or personal information. Honest negative feedback usually stays, and we'll tell you upfront.
Other services
Free review check
Ready to remove your negative reviews?
Send us the link to your profile and we'll tell you honestly which reviews can be removed — free, with no obligation.